In the past, a lot of attention was paid to uptime or downtime when comparing different web hosting companies. Today, thanks to advanced technology and cloud-based services, the top web hosting services will all boast extensive uptimes that often result in a 100% uptime and network availability as a standard service with all plans.

However, this doesn’t mean there aren’t still essential differences that set some services apart from the others. In fact, the details of the plans, the ability to adjust to customer needs and the service offered by the web hosting services will still make a very big difference in satisfaction for most customers.

When comparing different web hosting companies, there are several factors to keep in mind. Comparing the price for the package will always be important, but don’t go on the price along to find the best match. Remember, not every business will fit a typical basic plan so looking for various options in plans is time well spent for your business.

Customer Support

When considering either a managed or unmanaged plan, it will still be essential to consider the level of customer support offered by the various web hosting services. Top companies will provide 24/7 support that is truly 24/7 with live professionals available by chat, phone or email to immediately respond to concerns, issues or problems you may have.

Additional Included Benefits and Features

Look carefully at what the web hosting company considers as part of the service for the quoted cost. Some companies will list the services they offer, but they may not be part of all plans. In these situations, it is possible to have extra billing when you use the specific additional services that can make budgeting and planning more of a challenge.

Finding the right web hosting service often takes a bit of online research. Remember, it isn’t necessary to choose a local company, but it will be essential to choose an established, reputable hosting service.