Even the most diligent employees in an urgent care clinic can make billing-related mistakes; plus, the large volume of patients often seen at urgent care facilities further ups the odds of unintentional errors or oversights. Below you’ll find four medical billing errors an urgent care EMR company can help avoid.
Coding That’s Not Specific Enough
Each diagnosis that’s made at an urgent care clinic needs to be documented. This is also true with any treatments provided. Since an urgent care company stores digital versions of paper charts, required patient details are easier to retrieve. Therefore, coding can be more accurate.
Missing Information and Documentation
Claims are more likely to be denied if patient information is missing. This sometimes happens if patient information isn’t fully transferred from charts or other sources. A company devoted to optimizing a clinic’s performance can reduce this risk by ensuring available patient details are transferred correctly and fully.
Using Outdated Technology
Relying on older or outdated technology increases the odds of billing errors occurring. An urgent care EMR company can remedy this problem with solutions that typically include making cloud storage options available, creating a single, integrated database, and providing access to convenient and updated applications.
Overlooking Billing Irregularities
Billing inaccuracies or delays can really impact an urgent care clinic’s bottom line. By streamlining emergency medical records data, coding information, and revenue cycle management, billing processes can become more efficient and productive. A company specializing in workflow efficiency also knows how to spot billing irregularities and recommend appropriate solutions.
Another appealing benefit of working with an urgent care EMR company is the ability to reduce time spent coding and tracking patient information by taking advantage of automated coding capabilities and having easier and faster access to data. This means more attention can be placed on providing optimal patient care – which is ultimately a good thing for everyone.
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